Privacy Policy.

• Presswale company, uses and protects all private information that it collects for its customers,through sources such as Customer registration at store, Mobile application, or through its Call center.
• Any information shared by users is used with consent for the fixed purpose. By submitting the personal information about yourself, you expressly consent in unequivocal terms that the same can be used in the manner deemed fit and proper in the given facts and circumstances.
• We use this information to give you customised services like:
o Inform you about the status of your order.
o new and attractive services that we introduce.
o Share offers and packages.
o Research to get feedback from you on our services.
•Our means of reaching out to you would be any of the following:
o Telephone call
o Whats app message
o Text message
o Email
o Direct Mailer.

Guaranteed Cloth Protection Program.

• Guaranteed Cloth Protection Program protects customers against any damage/loss during the processing of item.
• Get up to 2 times of order value of item as a refund in case of any damage or loss of article. In case of refund, the item under dispute will be confiscated by the company.
• Get free re-processing in case of processing quality issue.
• As a promotional offer, this protection program is at zero cost for our customers. However, it is applicable only for the orders for which payment is made through the Presswale mobile app.
Order value of item refers to the processing cost for the item after discount as per the presswale Invoice.
Customers are requested to examine garments at the time of delivery. All damages, loss or quality issue must be reported before delivery. Any complaints received after of delivery will be null and void and will not be covered under this program.
All disputes are subject to the jurisdiction of Courts in sonipat only.

• Order will not be canceled during order processing and refund will not be given
• Sundays and holidays will not be counted while processing refunds.
• Customer can order cancel before order pickup. Payment will be refunded within 3 days after order cancellation.
• Any quality issues please report to PressWale helpdesk. When your problem is solved. Payment process will start. Payment will be sent to your account within 3 days.
• Once we receive your written request, we will respond to you as quickly as possible along with details of your refund, where applicable. Please note that additional information may be requested to assist us in issuing refunds. If your refund is approved, we will initiate a refund on your bank details (or original payment method). Depending on your card issuer's policies, you will receive a credit in three business days.
• If you do not get the refund even after 3 days then you can take the help of PressWale.